Privacy Policy
Last Updated: 5 August 2026
1. Information We Collect
When you visit TATSU WEAR, we may collect information automatically from your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and interactions with our site.
If you place an order or contact us, we may collect your name, email address, telephone number, billing and shipping addresses, order details, product selections or personalization instructions, communications, and information needed to provide customer support.
If you join our mailing list, we collect your email address, consent or signup information, and engagement with marketing messages where available.
2. How We Use Your Information
We use personal information as reasonably necessary to:
- operate and secure our website;
- process, produce, fulfil, ship, and support orders;
- communicate about orders, returns, delivery, and customer-service requests;
- prevent fraud, abuse, and security incidents;
- improve our website, products, fulfilment, and customer experience;
- send marketing communications where you have consented or another lawful basis applies;
- maintain business, tax, accounting, consent, and transaction records; and
- comply with legal obligations and establish, exercise, or defend legal claims.
The lawful basis for processing may vary by activity and jurisdiction and may include performance of a contract, compliance with law, legitimate interests, consent, or another basis recognised by applicable law.
3. Payment Processing
Payments are handled by third-party payment providers. TATSU WEAR may receive transaction details such as payment status, method type, billing information, fraud results, and payment references, but we do not intend to store complete payment-card numbers or card security codes on our servers.
Payment providers process information under their own privacy notices and legal obligations.
4. Fulfilment, Shipping, and Service Providers
We share personal information with service providers only as reasonably necessary for their services. These providers may include payment processors, website and hosting providers, an international production and fulfilment partner, carriers and logistics providers, analytics and security providers, email and marketing services, professional advisers, and customer-support tools.
To produce and deliver an order, we may provide our international fulfilment partner and relevant carriers with information such as your name, shipping address, telephone number, email address where required for delivery, order contents, selected product and variant, personalization instructions, and order or tracking reference.
Our fulfilment partner may operate in China or other countries, and carriers may process information in countries through which a parcel travels. We do not sell personal information to our fulfilment partner or carriers; the information is shared so they can produce, route, deliver, and support your order.
5. International Data Transfers
TATSU WEAR operates internationally, and personal information may be processed outside your country of residence, including in countries whose data-protection laws differ from those in your jurisdiction.
Where applicable law requires a transfer safeguard, we will use an appropriate lawful mechanism or contractual protection and take reasonable steps to require service providers to protect personal information. No transfer or security method can be guaranteed to eliminate all risk.
6. Cookies and Similar Technologies
We use cookies and similar technologies to operate the store, remember preferences and cart contents, improve performance, analyse traffic, understand visitor sources, prevent fraud, and support marketing where permitted.
You can control cookies through your browser and, where available, our consent controls. Blocking essential cookies may prevent parts of the store from functioning. Additional cookie disclosures or consent choices will apply where required by law.
7. Marketing Communications
We send promotional emails — early access to limited drops and members-only offers — only where we have the required consent or another lawful basis. You can unsubscribe using the link in an email or by contacting us. We may retain limited suppression information so that we can respect an unsubscribe request.
Transactional or service messages about an order are not marketing and may still be sent where necessary.
8. Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilment, support, legal, tax, accounting, fraud-prevention, dispute, and recordkeeping requirements. Retention periods vary by record type and applicable law.
We use reasonable administrative, technical, and organisational measures designed to protect personal information. However, no website, transmission, or storage system is completely secure.
9. Your Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or portability; withdraw consent; opt out of certain marketing; or complain to a data-protection authority.
These rights may be subject to legal exceptions. We may need to verify your identity before acting on a request. Contact privacy@tatsu-wear.shop to submit a request.
10. Changes to This Policy
We may update this Privacy Policy when our services, providers, or legal obligations change. We will post the updated version and effective date and provide any additional notice required by law.
11. Contact
For questions or privacy requests, contact privacy@tatsu-wear.shop or use our Contact page.