Shipping Policy
Last Updated: 5 August 2026
1. Made to Order
All TATSU WEAR products are made to order. This means every item is produced specifically after you place your order.
Production and fulfilment may begin soon after your order is confirmed. The time required can vary by product, order volume, quality checks, and the fulfilment location assigned to your order.
Because each garment is printed and finished on demand, the total delivery time includes both production time and shipping time.
2. Production and Delivery Estimates
TATSU WEAR works with an international fulfilment partner. Depending on the product, stock availability, destination, and routing, your order may be produced and shipped from China or another country where our fulfilment partner operates.
Any production or delivery timeframe shown at checkout, on a product page, in an order confirmation, or in tracking information is an estimate only, not a guaranteed delivery date. Actual timing may vary because of production volume, quality checks, holiday periods, customs processing, carrier disruptions, severe weather, remote-area delivery, or incorrect delivery information.
Current delivery estimates for our standard product lines are shown below. Estimates exclude production time, which is typically completed within a few business days after order confirmation. These estimates are not guaranteed delivery dates and may vary as described above.
- United States: Standard Shipping – approximately 10–15 business days; Express Shipping – approximately 3–5 business days.
- United Kingdom: Standard Shipping – approximately 9–13 business days; Fast Shipping – approximately 5–8 business days; Express Shipping – approximately 3–5 business days.
- United Arab Emirates: Standard Shipping – approximately 7–12 business days; Express Shipping – approximately 3–6 business days.
If no estimate is displayed for your destination, contact us before ordering and we will provide the information reasonably available to us.
3. Shipping Charges and Promotions
TATSU WEAR runs a free-shipping promotion by region, applied automatically at checkout on eligible orders within the thresholds below.
Free shipping promotion:
- United States: Free standard shipping on orders over $75.
- All other destinations: Free standard shipping on orders over $150.
Standard flat shipping rates when the free-shipping threshold is not met:
- United States: flat $5.95.
- United Kingdom: flat $7.59.
- Europe (EU): flat $7.79.
- Canada: flat $11.29.
- Australia / New Zealand: flat $10.69.
- Japan / EFTA states (Switzerland, Norway, Iceland): flat $12.99.
- Brazil: flat $14.99.
- All other destinations: flat $14.99.
Available shipping methods and charges are shown at checkout where supported. Shipping rates may vary slightly by destination, parcel, product, fulfilment location, and carrier.
A free-shipping or discounted-shipping promotion applies only if it is displayed as available for your order at checkout. Its current threshold, eligible destinations, service level, exclusions, and duration will be displayed with the promotion or shown at checkout.
4. Split Shipments
Items from different fulfilment locations may arrive separately. If your order contains products produced at different facilities, you may receive multiple parcels, each with its own tracking number. You will not be charged an additional shipping fee solely because TATSU WEAR splits an order after checkout, unless you separately request and approve a different shipping arrangement.
5. Tracking
When tracking is available, a tracking number will be sent to the email address used for your order after the relevant parcel is shipped. Carrier tracking may not update immediately and may pause while a parcel moves internationally or is processed by customs.
6. Customs, Duties, Taxes, and Import Charges
Orders shipped across borders may be subject to customs duties, import VAT or sales tax, brokerage fees, handling charges, or other charges imposed by the destination country or carrier.
Unless a charge is clearly shown at checkout as collected or prepaid by TATSU WEAR, the customer or recipient is responsible for paying applicable import charges. TATSU WEAR does not control these charges and cannot guarantee their amount or whether they will be assessed. This allocation applies only to the extent permitted by applicable law and does not remove any tax, pricing, disclosure, or consumer obligation that the law places on TATSU WEAR.
Customs processing may delay delivery. If a parcel is refused, abandoned, left unclaimed, or returned because required import charges were not paid, any refund, replacement, or reshipment will be handled under applicable law and our Returns and Refunds Policy and Address and Delivery Responsibility Policy. Where legally permitted, actual non-recoverable return or reshipping costs may be deducted from a refund or charged before reshipment.
7. Address and Delivery Issues
Please provide a complete and accurate delivery address, email address, and telephone number. Contact us as soon as possible if anything needs to be corrected. Changes cannot be guaranteed after production or fulfilment begins.
For delayed, lost, returned, refused, or delivery-confirmed parcels, see our Address and Delivery Responsibility Policy.
8. Contact
If you have questions about shipping, contact us at orders@tatsu-wear.shop or visit our Contact page.
For information about returns and refunds, see our Returns and Refunds Policy.
